Privacy Policy

We may collect identifiers and contact details such as name, email address, phone number, billing and shipping addresses; purchase, order and transaction details; support communications; device, browser, IP address and website usage data; and preferences you provide. Payment information is handled by Shopify and applicable payment providers.

Information comes directly from you when you place an order, create an account, subscribe, or contact us; automatically through cookies and similar technologies; and from service providers such as Shopify, payment processors, delivery partners, and analytics providers where applicable.

We use information to process, verify, fulfill and deliver orders; send confirmations and shipping notices; provide support; handle returns and refunds; prevent fraud; maintain and improve the website; send marketing when permitted; and comply with legal obligations.

Cookies and similar tools help operate checkout, remember preferences, understand site use, and support analytics and advertising where enabled. Browser settings and any available site privacy controls may let you manage these technologies.

We may disclose information to Shopify and relevant payment, hosting, analytics, customer-service, marketing, and delivery providers as needed to operate the store. Information may also be disclosed where required by law or to protect rights, safety, and security.

Depending on the tools enabled on the website, certain privacy laws may classify advertising-related disclosures as a “sale” or “sharing.” Where applicable, you may request to opt out or use available privacy controls by contacting us.

Our store is hosted on Shopify. Shopify processes information to provide the online storefront, checkout, and related services. Please review Shopify’s applicable privacy information for its own data practices.

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal obligations, then delete or de-identify it where appropriate.

Depending on where you live, you may have rights to request access, correction, deletion, a copy of personal information, or to object to or limit certain processing. Rights may be subject to identity verification and lawful exceptions.

Email service@orvelmere.com with the subject “Privacy Request” and describe what you would like us to do. We may request information needed to verify your identity and locate relevant records.

We review privacy requests and respond within applicable legal timeframes. If a request cannot be fulfilled in full, we will explain the reason where required by law.

You may opt out of promotional emails using an unsubscribe link or by contacting us. Transactional messages about an order may continue as necessary.

We use reasonable technical and organizational safeguards intended to protect information. No method of transmission or storage can be guaranteed completely secure.

The website is not directed to children, and we do not knowingly collect their personal information without any consent required by applicable law. Contact us if you believe a child has provided information.

Your information may be processed in countries other than your own by our company and service providers, subject to appropriate safeguards where required.

Links to or features from third-party websites and services are governed by their own policies. Review those policies before submitting information.

We may update this policy to reflect changes in practices, technology, operations, or legal requirements. The updated version will be posted on this page.